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Privacy Policy

Effective Date : February 9, 2025

At 24 Hour Pickle, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our facility, website, mobile app, and social media platforms.

1.Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, and mailing address.
  • Payment Information: Credit or debit card details for membership, reservations, or events.
  • Usage Data: Check-in activity, court reservations, and facility usage.
  • Technical Data: Device information, IP addresses, and browsing activity on our website or app.
  • Social Media Interactions: Publicly available information (e.g., likes, comments, or posts) when you engage with our social media accounts on platforms like Facebook, Instagram, and Twitter.
  • Facial Recognition and Security Camera Use: For enhanced security and to ensure that only authorized reservation holders are granted access to our premises, we utilize facial recognition technology through our security cameras. By entering our facility, you consent to the use of this technology for identity verification purposes. The facial recognition data collected will be used exclusively for confirming reservation details and will not be stored or shared beyond this purpose. We are committed to safeguarding your privacy and comply with all applicable privacy laws in the handling and processing of this data

2. How We Use Your Information

Your information may be used for:

  • Managing memberships, reservations, and payment processing.
  • Communicating facility updates, promotions, or events.
  • Ensuring the safety and security of our facility and services.
  • Enhancing user experience based on interaction trends.
  • Engaging with users on social media platforms and responding to inquiries or feedback.
  • The facial recognition data collected will be used exclusively for confirming reservation details and will not be stored or shared beyond this purpose.

3. Social Media Platforms

When interacting with our social media accounts, we may collect and use information such as:

  • Comments, messages, and public posts directed to our accounts.
  • Tagged photos or posts featuring our facility.
  • User-generated content shared with our branded hashtags (e.g., #24HourPickle).

We will never share or repurpose your social media content without explicit permission. However, any public interactions on our pages may be visible to other users. Please review your social media platform’s privacy settings for more control over shared information.

4. Sharing Your Information

We do not sell personal information. However, we may share data with trusted third parties, such as:

  • Payment processors to securely handle transactions.
  • Marketing service providers for email campaigns or targeted ads.
  • Social media platforms for sponsored content or promotions.

We ensure all partners adhere to privacy standards.

5. Data Security

We take precautions to safeguard your data through encryption, firewalls, and secure servers. Despite these measures, no method is 100% secure.

6. Cookies and Tracking

Our website and social media accounts may use cookies or tracking technologies to enhance your experience. You can modify your browser settings to block cookies, though some features may become limited.

7. Your Rights

You may have the right to:

  • Access, update, or delete your personal information.
  • Opt out of marketing communications
  • Request clarification on how your data is used.

Contact us at info@24hourpickle.com to exercise these rights.

8. Updates to This Policy

This Privacy Policy may be updated from time to time. Any changes will be posted with a revised effective date.

9. Contact Us

For questions or concerns, please reach out to us: